Privacy Policy

Introduction

Swiss Cigar Lounges ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website swisscigarlounge.ch.

Data Controller

Swiss Cigar Lounges is the data controller responsible for your personal data. If you have any questions about this Privacy Policy, please contact us via our contact form.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address when you create an account or contact us
• Usage Data: Information about how you use our website, including pages visited and time spent
• Device Information: Browser type, IP address, device type, and operating system
• Cookies: Small data files stored on your device (see Cookie Policy section)

How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our website and services
• To improve our website and user experience
• To analyze how our website is used (with your consent)
• To communicate with you regarding inquiries or updates
• To protect against fraudulent or illegal activity

Cookie Policy

We use cookies and similar tracking technologies. You can control cookies through your browser settings and our cookie consent banner.

Types of Cookies We Use

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

• Consent: For analytics and marketing cookies
• Contract: When you create an account or use our services
• Legitimate Interest: For website security and fraud prevention
• Legal Obligation: When required by law

Your Rights

Under GDPR and Swiss data protection law, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right of Rectification: Request correction of inaccurate data
• Right of Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interest
• Right to Withdraw Consent: Withdraw consent at any time via cookie settings

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Analytics data is retained for 14 months. Account data is retained until you request deletion.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

We use the following third-party services:

• Google Analytics 4: For website analytics (with your consent)
• Clerk: For user authentication and account management
• Vercel/Netlify: For website hosting

International Data Transfers

Some of our third-party service providers may be located outside of Switzerland and the European Economic Area. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. The content of our website relates to tobacco products and is intended for adults only.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through our contact form or email us at privacy@swisscigarlounge.ch.